The Community Care Assessment Process

Who Carries out the Assessment?

The Local Authority will carry out the assessment, i.e. if the person has physical needs it may be the physical disabilities team at the local Social Services. 

Because the obligation to assess lies with the Local Authority, this means it is not possible to enforce the right to an assessment against the National Health Service, only against the Local Authority.  There is only a broad duty for the NHS to ‘secure and advance the health and welfare of the people of England’ (s.22 NHS Act 1977).

However, under s.47(3) of the National Health Service and Community Care Act 1990, where during the assessment it appears there is a need for services from the separate housing or health authority, Social Services must contact the relevant Health Trust and/or Housing Authority and:

  • Notify of the need for services
  • Invite participation with the assessment
  • When making a decision about what services to provide, take into account the services that may be provided by those organisations

How Long Will it Take?

Once Social Services have been notified of the need for an assessment, they must undertake one within a reasonable period of time.  There is no set time frame in which the assessment should take place and because of this, in an emergency Social Services can provide interim services, while the assessment is going on or before it has even been arranged. 

What If I Need Services in an Emergency?

Sometimes an assessment takes a long time, and the need for services may become pressing or urgent.  In other cases, a carer may falls sick, or a person’s health may deteriorate suddenly.  In such a situation it is not possible to wait for the outcome of the assessment, as services are needed in an emergency.

The first thing to do is notify the Social Services department dealing with the case of the emergency.  Even when an assessment has not yet been completed, a Local Authority may provide services pending the outcome of the assessment under s.47(5) National Health Service and Community Care Act 1990:

(5) Nothing in this section shall prevent a local authority from temporarily providing or arranging for the provision of community care services for any person without carrying out a prior assessment of his needs in accordance with the preceding provisions of this section if, in the opinion of the authority, the condition of that person is such that he requires those services as a matter of urgency.

Although it is discretionary whether or not services will be provided pending a full assessment, this is converted into a duty to provide those services where to fail to do so would be a breach of the person’s human rights under the European Convention of Human Rights.

Who is Involved in the Assessment?

The assessment should involve the person with care needs, their carer(s), and any other organisation or individual, where appropriate.  Regular consultation should take place between all concerned.  Carers often feel left out of the process, but there are clear directions and guidance available (for example the Community Care Directions 2004) which state that the carer must be involved in the process.  Carers are also entitled to their own assessment, and this is dealt with in the ‘Carers’ section.

Assessments are usually lengthy and written, and the person with care needs and their carer are entitled to look at the assessment and comment on it.  The length and depth or the assessment will depend on the person’s ‘presenting needs’, e.g. the issues and problems identified when a person first makes contact with the Local Authority.  Presenting needs are different from ‘eligible needs’, which are those needs that an assessment has identified as being eligible for the provision of a care service.

What Happens After the Assessment?

A copy of the written assessment should be provided to the person it is about, their carer and any other authorised person. 

The Assessment should identify any care needs that a person has, both health care needs and social care needs.  It should also identify what services might be required to meet those needs.  An assessment should not ignore needs that will not be met by services, but be fully comprehensive.

After the assessment, a decision should be made in writing, and notified to the service user about which services will be provided.  Not all services that are needed by a person will be provided.