Students

University Students

The difficulties that students encounter can be vast ranging. Some of the more common problems include:

  • the course has not been delivered as advertised
  • the university has acted in a way which breaches their regulations
  • discrimination by the institution
  • exclusion from the university

If you are attending a university and have experienced any of the above, there may be a legal remedy for you to pursue. However, the courts tend to advise students not pursue these remedies with them. Instead they advise that students complete the university’s internal proceedings. You should ask your Student Union for assistance with this if you need help. If the matter is not resolved to your satisfaction you can make a complaint to the Office of the Independent Adjudicator (OIA) within 3 months of the date of the completion of proceedings letter from the university. Should you want to make a complaint to the OIA, we recommend seeking legal advice first.

Students should be aware that neither the OIA nor the courts can deal with disputes specifically regarding academic judgment such as a student’s grade or degree classification.

Further Education Students

Students attending further education colleges can experience similar difficulties to university students. However further education students are not able to make a complaint to the OIA. It is therefore recommended that students experiencing difficulties with a further education college seek legal advice.

Funding for Higher Education

If you are a student and have been refused funding for higher education you should not pursue the university's internal procedures or make a complaint to the OIA as they will not be able to assist with this. Any disputes regarding funding will be with the agency providing the funding. Therefore any higher education students should seek legal advice regarding a refusal to provide funding if they consider the decision incorrect. This is also applicable to anyone trying to obtain funding for a further education course.

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