FJG go live with online instructions for two practice areas…
30 March 2020 by Rebecca Webber
FJG are the first Solicitors in the UK to introduce Settify – a website plug in and online portal to take instruction for both Family Law and Wills & Estates matters limiting the need for initial face-to-face contact with clients in the current climate.
Settify consists of a personalised, digital on-boarding platform for clients to answer a series of questions about their wishes, assets, and family in their own space and in their own time. With clients being able to use Settify to complete this initial ‘fact find’ questionnaire to begin drafting their Will online, not only does this make the whole process more effective and organised, it saves both time and money. As well as this, Settify eliminates the need for two face-to-face appointments with a Solicitor to finalise a Will.
Susanne Grimwade, Partner and head of Wills, Life Planning & Probate commented, “In this current time of uncertainty we want to reduce any in person contact we have with our clients, but not stop communication completely, particularly with those who are most vulnerable. Over the past few weeks we have inevitably seen a rise in Estate Planning queries and Settify allows clients to instruct a Solicitor, access documents and track case progress on a new matter all from their own home. We know we need to change the way in which we work for the foreseeable future and Settify bridges this gap”.
Paula Cameron, Managing Partner added, “At FJG, we have been looking at ways to enable us to continue working effectively with our clients during this difficult time. We pride ourselves on our innovative and forward-thinking approach and aim to continue to offer the best possible service from a law firm. Settify meets both our goals, taking away the need for face-to-face contact, whilst still offering an excellent client experience”.
To start your online Family Law enquiry – click here.
To start your Will online – click here.
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