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      FAQ- The children don’t live with me, what information can I obtain?

      30 October 2019 by Lisa O'Boyle

      Lisa O’Boyle
      information

      Even if the children don’t live with you, as long as you have parental responsibility for the children (see blog FAQ- how do I acquire Parental Responsibility?), you generally have a right to access information about your children’s educational, medical and children’s services’ records. You may be asked to prove that you do have parental responsibility for the child in question. Proof may include the child’s birth certificate with you named on it and evidence of your identification.

      If you are the children’s parent or carer and don’t have parental responsibility for the children you still have a right to obtain educational and children’s services records.

      For educational records, you can make your request in writing to the school Board of Governors and should receive a response within 15 school days. The information should be provided free. This right exists in relation to maintained schools only and, if the children attend an Academy, Independent or Free School, you should check the school’s policy to ascertain your rights to access information.

      Your access to information relating to your child may be denied if the school, general practitioner or local authority believe that giving you access to such information may place the child or another individual at risk of serious physical or mental harm or if the information identifies other people who have not agreed to the information being disclosed. In respect of children services’ records your access to the information could also be denied if giving you the information would interfere with the prevention or detection of a crime.

      Generally, once a child reaches the age of 16 they will be consulted before their personal information is released to parents/carers.

      If you are denied such information without good reason, you could try to obtain the information from the other parent. Alternatively, you could contact the information commissioner’s office; issue a formal complaint against the school, GP, or Local Authority; contact the ombudsman; or make an application to Court.

      If you want to obtain advice, we have an experienced team of family lawyers who are able to advise and assist you on the best possible approach to take – contact Fisher Jones Greenwood by calling 01206 700113 or email [email protected].

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      We are welcoming clients back to our offices

      Differing tiers and three lockdowns later, Fisher Jones Greenwood Solicitors are now pleased to be able to welcome clients safely back to our offices.

      Remote working and the digitalisation of the way we work, have been key to keeping FJG and the rest of the country going.

      • We are now able to offer, pre-booked face-to-face appointments. Although, we are still able to offer remote appointments if preferred.
      • You can continue to visit our offices at any time to post any correspondence and documents through letterboxes.

      If you are visiting an FJG office, covid-19 safety rules of social distancing, hand sanitization, and the wearing of masks will still apply.

      • Please be aware you will also need to have your temperature taken on arrival.
      • There will also be protective screens in place to protect you and our staff.

      Please do not hesitate to contact your legal adviser by email or by telephone should you have any worries or concerns. Alternatively, please call our main switchboard number (01206 835300), and a message to return your call will be relayed to the relevant person.

      Best wishes
      Paula Cameron
      Managing Partner