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Solicitors in Essex, Colchester, Chelmsford, London – Fisher Jones Greenwood

FJG awarded Deaf-Aware Quality Mark from the RAD

19 November 2018 by Marketing Team

FJG Marketing
RAD Presentation - Paula Fowler, Russell Cooke,

We are proud to announce that we have been awarded a Deaf-Aware Quality Mark from the Royal Association for Deaf people (RAD).

As one of the leading Deaf charities delivering specialist services to, and working within the Deaf Community, RAD is committed to supporting mainstream services to become more accessible to Deaf people.

Communication is one of the biggest barriers and causes of social isolation for Deaf people, meaning that access to services can be a real challenge.

Paula Fowler, Managing Partner, Fisher Jones Greenwood said “Achieving the Deaf-Aware Quality Mark shows the commitment FJG has to helping everyone within the Deaf community.

It has been an inspirational, humbling journey working with Russell and others at RAD.  The training and guidance received along the way was motivational for everyone involved giving them a solid foundation on which to build.”

There are three standards that FJG had to achieve to be awarded their Deaf-Aware Quality Mark:

  • Accessibility – focuses on the personnel and equipment provisions linked to reasonable adjustments under the Equality Act 2010
  • Communication – focuses on Deaf awareness and communication provision
  • Equality – focuses on developing equality between Deaf and hearing customers with regards to services provided by Fisher Jones Greenwood

Amanda Casson-Webb, Co-CEO, Royal Association for Deaf people said ‘We are delighted to award FJG with their Deaf-Aware Quality Mark. They have demonstrated a proactive approach to raise their Deaf awareness and ensure that their legal services are truly accessible to Deaf people. We are looking forward to continuing to support FJG in the future and hope that other law practices/firms will follow their lead.’

FJG is also the first law firm to work with SignLive, ensuring that Deaf clients gain swifter access to a qualified British Sign Language Interpreter.