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      FJG Solicitors in Essex, Colchester, Chelmsford, London – Fisher Jones Greenwood
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      FJG are one of the first law firms in the UK to introduce facial recognition technology

      22 March 2021 by Marketing Team

      FJG Marketing
      facial recognition technology

      FJG is one of the first legal service providers in the UK to introduce facial recognition technology to streamline their identity verification process for clients of the firm.

      As a new client initiating legal services you are required to provide identification documents, this is often referred to as the ‘on-boarding process’. During this process, a law firm has the responsibility to ensure the documentation provided is authentic and all photographic identification is of a true likeness. The covid-19 pandemic has made this process very difficult for law firms and clients alike.

      Recognising a need to innovate, FJG is pleased to launch facial recognition technology to ensure the on-boarding experience is significantly easier and more efficient for clients today and continues to remain so in the future. The technology uses biometric and liveness detection to complete identity authentication. After a few simple steps on a smartphone, individuals are able to complete identity verification checks in the comfort of their own home at a convenient time in their day, in most instances removing the need to visit the FJG offices.

      Andrew Morgan, Learning & Compliance Officer at FJG has been responsible for the implementation of this technology. He comments: “Over the last 12 months, working remotely we have been looking at ways to meet our client’s changing needs. The new facial recognition software we are introducing speeds up the on-boarding process in an innovative and straightforward way”.

      Paula Cameron, Managing Partner at FJG added, “At FJG, we pride ourselves on our forward-thinking approach and aim to continue to adapt and offer the best possible service from a law firm. The introduction of facial recognition technology takes away the need for face-to-face contact whilst still offering an excellent client experience”.

      FJG is available to assist with your individual and commercial legal requirements across all of FJG’s offices. Please contact us, on 01206 700113 or by email at [email protected].

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      Fisher Jones Greenwood is the trading name of Fisher Jones Greenwood LLP, a Limited Liability Partnership authorised and regulated by the Solicitors Regulation Authority and registered in England ( Number: OC305854 ). A list of members is available for inspection at the registered office at Charter Court, Newcomen Way, Colchester Business Park, Colchester, Essex CO4 9YA

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      We are welcoming clients back to our offices

      Differing tiers and three lockdowns later, Fisher Jones Greenwood Solicitors are now pleased to be able to welcome clients safely back to our offices.

      Remote working and the digitalisation of the way we work, have been key to keeping FJG and the rest of the country going.

      • We are now able to offer, pre-booked face-to-face appointments. Although, we are still able to offer remote appointments if preferred.
      • You can continue to visit our offices at any time to post any correspondence and documents through letterboxes.

      If you are visiting an FJG office, covid-19 safety rules of social distancing, hand sanitization, and the wearing of masks will still apply.

      • Please be aware you will also need to have your temperature taken on arrival.
      • There will also be protective screens in place to protect you and our staff.

      Please do not hesitate to contact your legal adviser by email or by telephone should you have any worries or concerns. Alternatively, please call our main switchboard number (01206 835300), and a message to return your call will be relayed to the relevant person.

      Best wishes
      Paula Cameron
      Managing Partner