Call us on 08455 435 700
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Call us on 08455 435 700
Request A Callback
Fisher Jones Greenwood are proud partners of the Royal Association for Deaf people (RAD) and have been awarded a Deaf-Aware Quality Mark.
As one of the leading Deaf charities delivering specialist services to, and working within the Deaf Community, RAD is committed to supporting mainstream services to become more accessible to Deaf people.
Communication is one of the biggest barriers and causes of social isolation for Deaf people; meaning that access to services can be a real challenge.
There are three standards that FJG had to achieve to be awarded the Deaf-Aware Quality Mark:
Accessibility – focuses on the personnel and equipment provisions linked to reasonable adjustments under the Equality Act 2010.
Communication – focuses on Deaf awareness and communication provision.
Equality – focuses on developing equality between Deaf and hearing customers with regards to services provided by Fisher Jones Greenwood.
FJG is also the first law firm to work with SignLive; ensuring that Deaf clients gain swifter access to a qualified British Sign Language Interpreter.
SignLive is a deaf-owned organisation based in the UK. It is a first-class service provider of online video interpreting services; all relayed through its Video Relay Service (VRS) and Video Remote Interpreting (VRI).
This allows Deaf people anywhere in the world to communicate with anyone, at any time, using an app which connects them to a qualified British Sign Language Interpreter.
At Fisher Jones Greenwood we know that Equality and Diversity is at the forefront of customer services operations for businesses and organisations. SignLive allows us to communicate with our Deaf clients in real-time, without the need to organise face-to-face interpreters.
We truly value and appreciate the feedback we receive from our clients, as we look to improve the services we offer on an ongoing basis